Terms and Conditions

Last updated: January 10, 2026

These Terms and Conditions constitute a legal agreement between you and Kensington. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these Terms and Conditions, you must not use our website or engage our services.

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires:

• • "Kensington," "we," "us," or "our" refers to Kensington business consulting
• • "Client," "you," or "your" refers to any individual or organization using our website or services
• • "Services" refers to all consulting, advisory, and related services provided by Kensington
• • "Website" refers to all pages and content hosted under the Kensington domain
• • "Engagement Agreement" refers to any written contract for specific consulting services

2. User Obligations

2.1 Conduct Requirements

When using our website or services, you agree to:

• • Comply with all applicable laws and regulations in the United Kingdom and your jurisdiction
• • Provide truthful, accurate, and complete information in all communications
• • Maintain the confidentiality of any proprietary information or materials shared by Kensington
• • Use our services only for legitimate business purposes
• • Respect intellectual property rights of Kensington and third parties
• • Promptly notify us of any unauthorized access to your account or information

2.2 Prohibited Activities

You expressly agree not to:

• • Use our website or services for any unlawful or fraudulent purpose
• • Transmit viruses, malware, or other harmful code
• • Attempt to gain unauthorized access to our systems or networks
• • Engage in activities that could damage, disable, or impair our website or services
• • Copy, reproduce, or distribute our content without written permission
• • Use automated systems to access or harvest data from our website
• • Impersonate any person or entity or falsely state or misrepresent your affiliation

3. Legal Responsibilities

3.1 Compliance with Laws

You are solely responsible for ensuring that your use of our services complies with all applicable laws, regulations, and professional standards in your jurisdiction. This includes but is not limited to:

• • Data protection and privacy regulations
• • Employment and labour laws
• • Industry-specific regulations and licensing requirements
• • Tax obligations and financial reporting requirements

3.2 Indemnification

You agree to indemnify, defend, and hold harmless Kensington, its directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms and Conditions, violation of applicable laws, or misuse of our services.

4. Liability and Warranties

4.1 Disclaimer of Warranties

To the extent permitted by law, our website and services are provided "as is" without warranties of any kind, whether express or implied. We specifically disclaim:

• • Warranties of merchantability or fitness for a particular purpose
• • Warranties regarding the accuracy, reliability, or completeness of content
• • Warranties that services will meet your specific requirements or expectations
• • Warranties regarding uninterrupted or error-free operation

While we perform our services with reasonable skill and care, we cannot guarantee specific outcomes, results, or improvements to your business performance.

4.2 Limitation of Liability

To the maximum extent permitted by law, Kensington shall not be liable for:

• • Indirect, incidental, special, consequential, or punitive damages
• • Loss of profits, revenue, business opportunities, or anticipated savings
• • Loss of data, goodwill, or reputation
• • Costs of procurement of substitute services
• • Any damages arising from your implementation of recommendations

Our total aggregate liability for any claims arising from or relating to these Terms and Conditions or our services shall not exceed the total fees paid by you for the specific service giving rise to the claim during the twelve months preceding the claim.

4.3 Exclusions to Limitation

Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law.

5. Force Majeure

Kensington shall not be liable for any failure or delay in performing obligations under these Terms and Conditions where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

• • Acts of God, natural disasters, extreme weather conditions
• • War, terrorism, civil unrest, or government actions
• • Pandemics, epidemics, or public health emergencies
• • Failures of telecommunications, internet service providers, or utility services
• • Strikes, labour disputes, or industrial action

6. Dispute Resolution

6.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

6.2 Jurisdiction

You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.

6.3 Alternative Dispute Resolution

Before initiating formal legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiations. If negotiations fail, parties may agree to mediation or other alternative dispute resolution procedures.

7. General Provisions

7.1 Entire Agreement

These Terms and Conditions, together with any specific Engagement Agreements and our Privacy Policy, constitute the entire agreement between you and Kensington regarding the use of our website and services, superseding any prior agreements or understandings.

7.2 Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, shall be severed from these Terms and Conditions. The remaining provisions shall continue in full force and effect.

7.3 Waiver

No waiver of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

7.4 Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations under these Terms and Conditions to any third party without restriction.

7.5 Third-Party Rights

These Terms and Conditions are for the benefit of you and Kensington only. No third party shall have any right to enforce any provision of these Terms and Conditions.

7.6 Relationship of Parties

Nothing in these Terms and Conditions creates a partnership, joint venture, employment, or agency relationship between you and Kensington. Neither party has authority to bind the other or incur obligations on behalf of the other without prior written consent.

8. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time by posting revised terms on our website. Material changes will be indicated by updating the "Last updated" date at the top of this page. We may also provide additional notice of significant changes through our website or via email to registered users.

Your continued use of our website or services following the posting of revised Terms and Conditions constitutes your acceptance of such changes. If you do not agree to the modified terms, you should discontinue use of our website and services. Active service engagements continue under the terms agreed at commencement unless superseded by mutual written agreement.